2026 — Present
Credit Card Associate
JPMorgan Chase
Supporting customers in a regulated financial services environment, resolving account issues, and delivering accurate solutions.
CLOUD COMPUTING / INFRASTRUCTURE / AWS
AWS Certified Cloud Practitioner and CompTIA Network+ certified. Passionate about cloud infrastructure, networking, and solving complex technical problems.
01 / ABOUT
I'm pursuing a Bachelor of Applied Science in Computing Technology and Software Development, concentrating in Cloud Computing at Valencia College, with an expected graduation date of May 2027.
My professional background combines technical troubleshooting, customer support, and operational experience. I'm focused on developing the skills needed to build, manage, and secure modern cloud infrastructure.
02 / CAREER
2026 — Present
JPMorgan Chase
Supporting customers in a regulated financial services environment, resolving account issues, and delivering accurate solutions.
Previous Role
Concentrix
Troubleshot technical issues, guided customers through solutions, and communicated technical concepts clearly.
2021 — 2025
Publix
Supported daily operations, team coordination, customer service, and problem resolution.
03 / TOOLKIT
04 / QUALIFICATIONS
Amazon Web Services
CompTIA
Valencia College · Expected May 2027
05 / CONNECT
I'm open to early-career opportunities in cloud computing, IT infrastructure, and technical operations. Feel free to reach out!